jl44 Privacy Policy

jl44 ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the jl44 online gaming platform at jl44.one. This Privacy Policy describes how jl44 collects, processes, stores, shares, and protects your personal information in connection with your use of our website, games, account services, and related features.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your relationship with jl44.

By registering an account, accessing the jl44 platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the jl44 platform.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jl44 is the personal information controller in respect of the personal data collected from players using the jl44 platform.

As the personal information controller, jl44 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

jl44 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the jl44 DPO at any time using the contact details provided in Section 14 of this Policy.

jl44 collects the following categories of personal data from players:

Identity Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — you must be 21 or older)
• Gender
• Copies of government-issued identification documents (e.g., Philippine passport, driver's license, SSS card, PhilSys national ID) where required for KYC verification

Contact Data:

• Mobile number (Philippine format)
• Email address
• Residential address (barangay, city/municipality, province)

Account Data:

• Username and encrypted password
• Account registration date and history
• Account preferences and settings
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

Financial Data:

• GCash account reference (masked)
• PayMaya / Maya account reference (masked)
• Philippine bank account details (masked) for bank transfer transactions
• Debit card details (masked, last four digits only)
• Transaction history including deposits, withdrawals, and bonus credits

Gaming Data:

• Game session history, wager amounts, and outcomes
• Sports betting selections and results
• Bonus and promotion usage history
• VIP tier and loyalty points balance

Technical Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session duration
• Cookies and similar tracking technology data (see Section 10)

Communications Data:

• Records of your communications with jl44 customer support
• Feedback, survey responses, and complaint records

j l44 collects your personal data through the following means:

Directly from you:

• When you register a jl44 account and complete the registration form
• When you submit identity verification documents as part of the KYC process
• When you make a deposit or request a withdrawal using an approved payment method
• When you contact jl44 customer support via live chat, email, or any other support channel
• When you participate in promotions, surveys, or competitions hosted by jl44
• When you update your account profile or responsible gaming settings

Automatically through your use of the platform:

• Through cookies, web beacons, and similar tracking technologies as described in Section 10
• Through server logs that record your IP address, device information, and browsing activity on jl44.one
• Through game session data generated when you play any game on the jl44 platform
• Through analytics tools that help us understand how players navigate and use the platform

From third parties:

• From identity verification service providers engaged by jl44 to assist with KYC compliance
• From payment processors (GCash, PayMaya, Philippine banks) to confirm transaction status
• From fraud prevention and anti-money laundering screening services
• From PAGCOR or other regulatory bodies where required by law

jl44 uses your personal data for the following purposes:

Account and Service Delivery:

• To create, manage, and maintain your jl44 player account
• To verify your identity and confirm that you meet the 21+ age requirement
• To process deposits and withdrawals via your chosen payment method
• To deliver the games, promotions, and other services you request
• To provide customer support and respond to your inquiries and complaints

Legal and Regulatory Compliance:

• To comply with PAGCOR licensing requirements and Philippine gaming regulations
• To fulfill obligations under the Anti-Money Laundering Act (AMLA) and report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required
• To conduct Know Your Customer (KYC) verification as mandated by applicable law
• To respond to lawful requests from Philippine government authorities, courts, or regulators

Security and Fraud Prevention:

• To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the jl44 platform
• To enforce our Terms & Conditions and other jl44 policies
• To identify and block duplicate accounts or accounts used in violation of our rules

Platform Improvement:

• To analyze player behavior and platform usage patterns to improve the jl44 experience
• To test new features, games, and promotional mechanics before full rollout
• To generate aggregated, anonymized statistical reports for internal business purposes

Marketing and Communications (with your consent):

• To send you promotional offers, bonus notifications, and news about jl44 games and events via SMS, email, or in-platform notifications — only where you have opted in to receive such communications
• To personalize the promotions and game recommendations displayed to you on the jl44 platform based on your gaming history and preferences

Under the Data Privacy Act of 2012, jl44 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to when registering your jl44 account — including account management, payment processing, and game delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA obligations, and NPC data protection requirements.
• Legitimate Interests: Processing is necessary for jl44's legitimate business interests, including fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

jl44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

Service Providers and Processors:

• Payment processors (GCash, PayMaya/Maya, Philippine banks) — to facilitate deposits and withdrawals
• Identity verification providers — to conduct KYC checks as required by Philippine regulations
• Game software providers — who supply the games available on the jl44 platform and may receive anonymized session data for game performance purposes
• Cloud hosting and IT infrastructure providers — who store and process platform data on jl44's behalf under strict data processing agreements
• Customer support platform providers — who power our live chat and ticketing systems
• Analytics and fraud prevention providers — who help us monitor platform security and player behavior patterns

All third-party service providers engaged by jl44 are required to process your personal data only on jl44's instructions and in accordance with applicable data protection law. They are prohibited from using your data for their own purposes.

Regulatory and Legal Authorities:

• PAGCOR and other Philippine gaming regulatory bodies, as required by our operating license
• The Anti-Money Laundering Council (AMLC), where transaction reporting obligations apply under AMLA
• Philippine courts, law enforcement agencies, or government bodies, where disclosure is required by a valid legal order or applicable law

Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl44's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

jl44 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with jl44, and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• Gaming session data: Retained for a minimum of three (3) years from the date of each session for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent, whichever is later.

Upon expiry of the applicable retention period, jl44 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.

jl44 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl44's servers
• Encryption at rest for sensitive personal and financial data stored in jl44's databases
• Access controls and role-based permissions ensuring that only authorized jl44 personnel can access personal data, and only to the extent required for their specific role
• Multi-factor authentication for jl44 staff accessing internal systems containing personal data
• Regular security audits and penetration testing conducted by qualified third-party security professionals
• Intrusion detection and monitoring systems that continuously scan for suspicious activity on jl44's infrastructure
• Secure data backup procedures with encrypted off-site storage to ensure data availability and integrity

While jl44 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl44 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

jl44 uses cookies and similar tracking technologies on the jl44.one website to enhance your experience, analyze platform usage, and support security functions. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used by jl44:

• Strictly Necessary Cookies: These cookies are essential for the jl44 platform to function correctly. They enable core features such as account login sessions, security token validation, and payment flow management. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use jl44.one — such as which pages are visited most frequently and how players navigate between sections. This data helps jl44 improve the platform experience. These cookies require your consent.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so you don't have to re-enter them each visit.
• Marketing and Targeting Cookies: These cookies are used to deliver personalized promotional content and game recommendations based on your activity on the jl44 platform. They require your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the jl44 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights in relation to your personal data held by jl44:

• Right to be Informed: You have the right to be informed about how jl44 collects and processes your personal data — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jl44 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jl44 holds about you. You can update most account information directly through your jl44 account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl44's legal and regulatory retention obligations described in Section 8.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl44's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to jl44 in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl44 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jl44's Data Protection Officer using the contact details in Section 14. jl44 will respond to all verified data rights requests within fifteen (15) business days of receipt. We may need to verify your identity before processing your request to protect the security of your personal data.

The jl44 platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. jl44 does not knowingly collect personal data from individuals under the age of 21.

If jl44 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access by that individual. Any funds associated with an underage account will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jl44, please contact us immediately using the details in Section 14 so that we can take prompt action.

jl44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, jl44 will notify registered players via the email address or mobile number associated with their account, and will publish the updated Privacy Policy at jl44.one/privacy-policy with a revised effective date and version number.

Your continued use of the jl44 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any amendment, you may request account closure in accordance with our Terms & Conditions.

jl44 recommends that you review this Privacy Policy periodically. The version number and effective date at the top of this document indicate the current version in force.

If you have any questions, concerns, or requests relating to this Privacy Policy or jl44's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on any page of the jl44 platform
• Response Time: jl44 aims to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within 15 business days

If you are not satisfied with jl44's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last reviewed and updated on 1 January 2026 and is effective immediately for all new and existing jl44 account holders.